How is this possible?
How do you make money?
Am I getting used or 100% recycled items?
How clean is restored furniture?
Is there a minimum subscription period for items?
I already have subscription items but would like to subscribe to more. How do I do that?
What is a Pivot membership?
How many items can I subscribe with a membership?
How many addresses can I have on my account?
How do I get a membership?
Can I cancel my Pivot membership?
How do I cancel my Pivot membership?
Do you assemble/disassemble items for delivery and return?
How much does delivery or returns cost?
How do I update my delivery information?
How do I request to return my items?
Can I buy my subscription items?
When am I first billed for my order and how do ongoing payments work?
How does billing work for additional items?
How do I update my payment information?
Will prices ever change?
What is your Account Balance?
What is PivotCare?
Are pets OK?
Is normal wear and tear OK?
What if an item is defective?
What happens if I damage (break, bend, rip, etc.) an item?
We are happy to help answer any questions you may have. Contact us at firstname.lastname@example.org..