Fast and convenient delivery on every order– it’s FREE!
Delivery & assembly that feels like magic
Get furniture in days not weeks. Most of our deliveries are made 1-3 days from the time an order is placed, unlike other furniture companies that take weeks for furniture to be delivered.You choose a delivery date and time.After you order we will contact you to set up a delivery time. Our teams are available for deliveries all week including evenings and weekends from 9am to 9pm.
Helpful tips for delivery day
Arrange someone to be home during the delivery.Arrange elevator access and open locked public doors if required.Provide parking with easy access to your home.Clear obstacles & walkways.Clear an area twice the size of your item for assembly.Safely secure pets.
What happens on delivery day
Provide parking for your couriers.Our couriers appreciate when customers reserve parking spots and elevators. Even something as simple as holding doors open is great.
Show your courier where you would like your items.Explain to your courier where you would like your new items. Clear a space two times the size of your item for assembly.
Relax while we do the heavy-lifting and assemblyIf you would like to provide a tip you can do so with cash at the time of your delivery or online via your account page. 100% of tips go directly to your courier.
Frequently asked questions
I’ve placed an order, what happens next?
You will be contacted by our customer care team to confirm a convenient delivery date and time. Our courier teams are available 7 days a week, from 9am - 9pm.
How quickly can I get my furniture?
Unlike when you buy furniture, you no longer have to wait forever for your furniture to arrive. Most of our deliveries are made 1-3 days from the time an order is placed. Our courier teams are available 7 days a week, from 9am - 9pm.
Can my furniture be delivered in a tight space?
Our trained Pivot staff have delivered items in a variety of small doorways and elevators. Rest easy knowing we have never experienced a space that our furniture hasn’t fit through.
Can I tip my courier?
Yes, tips are optional. 100% of all tips go directly to your courier.
Tip your courier in cash at the time of your delivery. OR
Tip your courier online after the delivery through your Pivot account.